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Joaktree forum

This is a forum for questions and suggestions about the Joaktree component.
You can also discuss questions and issues on Joaktree's Facebook page.

Please, feel free to discuss any needs, features, or specifications you like to see in the next release of Joaktree. Wishes are placed on the wishlist. Check out what other people already submitted! If you want to ask a functional or technical question you can do that in this forum too.

When you submit a question or an issue, please, share the following information as well (when applicable).

  • The version of Joaktree you are using;
  • The genealogical program you used to generate your GedCom file;
  • Are you uploading a full GedCom file, or only updating a part of your database;
  • Do you have a single family tree or multiple family trees?
  • Any other information you may think is usefull for me to help answer your question.

You can also contact me by e-mail at info@joaktree.com or through the contact page on this website.

Please, join the Joaktree discussions on Facebook as well.


Terug naar de lijst met onderwerpen

Component doens not work correct
Ingezonden maandag, 26 oktober 2009 door Edward
As a test I have installed the component on my local test server and followed the manual.

I processed the gedcom with success and was able to link a tree holder.

I made menu-items for all three joaktree-possibilities.

Problem is that on the front-end (after logged in) only the tree holder is visible. That is, his name is visible. Nothing else (no further information, no photo). The index shows only this person too. I published every person but that does not matter.
Component doens not work correct
Ingezonden dinsdag, 27 oktober 2009 door Niels
That sounds like a real problem.
It is different to analyse without further information.
- Do you see all persons in the administration module?
- Did you "assign" your tree (paragraph 4.2 of the manual)?

If you answer both question with "yes" I need more information to be able to analyse your problem. Please, let me know through this forum or through the contact page of my site what the status of your issue is. I like to help you.
Same problem
Ingezonden woensdag, 28 oktober 2009 door Ronny
I have same problem. Only one person is listed (JOaktree List Layout) though if you click on that person it shows parents, children, etc. I did see all persons in the administration module and assigned the tree.
Check filter and settings
Ingezonden donderdag, 29 oktober 2009 door Niels
1. If you only see one person in the list, please make sure that the search filters are empty. Perhaps the list is filtered on a specific name.

2. When you click on that one person, parents and children are shown. Can you click on the parents and children (to show their information)? If not, I assume that the "page" setting is set to false to for all persons in your database except the one shown in the list.

3. I am not able to recreate the problem in my own testsite. If the problem persists you can perhaps send me a screen print.
Done
Ingezonden donderdag, 29 oktober 2009 door Ronny
1)Filters are all empty.

2)Yes. I have set 1982 people Published, Living and Page all to a green tick to try and retify problem. No good.

3)I dont think Ill persist with Joaktree as its also very limited on what it shows. My static site shows other events like Residence, Miltary, Cremation, Cause of Death etc. so I think ill stick with it for now. Ill check back later to see if it has been enhanced. Thanks anyway!
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